Rachel Forday (They/She), CCUI, VSA-CDT, started out their journey with dogs as a volunteer at an animal shelter back in Singapore. There, they trained closely with a number of dogs who displayed reactive behaviours towards people and other dogs using force-free and positive reinforcement based methods. At this very shelter, they met their heart dog, a Singapore Special (a.k.a Southeast Asian Village Dog), named Dave, who they brought all the way to Liverpool, UK, with them where they are now based.

Rachel is a dog trainer with their business Dog At Heart, where they specialise in working virtually with clients around the world who have dogs with fear-based and reactivity issues through their comprehensive programmes that they have created. Rachel puts an emphasis on helping dogs with these issues feel more relaxed overall, starting from in the home, to out in the real world.